service design |
user research
This design was selected by a jury to represent Carnegie Mellon University at the Design Expo of the Microsoft Research Faculty Summit 2007. This project addresses opportunities to connect patients and their family during the day of surgery through new service touchpoints at hospitals such as the Shadyside location of University of Pittsburgh Medical Center (UPMC).
content strategy |
information architecture |
interaction design |
user research
This project targets online bill paying in order to personalize the experience of transactional websites.
information architecture |
interaction design
This project was conceived as an intelligent home agent that supports family laundry practices so that all family members can take greater ownership in the process and participate.
information architecture |
interaction design |
usability |
user research
This tool advances the experience of sorting and organizing digital photos for sharing stories.
Give the
demo a test run.
